Enjoy superior built-in or freestanding storage for all of your favorite beers, wines, and sodas with Allavino's all-new FlexCount II 24" Wide VSWB-2SF20 Wine Refrigerator/Beverage Center with Tru-Vino Temperature Control Technology! Keep a wide assortment of your favorite drinks close at hand thanks to the latest innovation in beverage storage technology by Allavino. Precisely set your desired temperature in each zone using the easy-to-use digital control panels and trust in Tru-Vino Temperature Control Technology to keep your beverages perfectly chilled through consistent temperature maintenance. Allavino's exclusive FlexCount shelving design allows for ultimate flexibility and versatility when it comes to storing a variety of bottles and cans. Easy gliding shelves allow for easy access to your collection.
Store Wine and Beverages Simultaneously:
Keep your beverages frosty while aging your wine properly at warmer temperatures. Each zone is controlled separately so you don't have to decide between wine refrigerators and beverage centers anymore!
Fits Bottles and Cans:
Due to the smart spacing of the shelves in the beverage side, you are not limited to storing cans or laying tall bottles on their side. The top shelf provides enough space for up to 21 8" tall bottles while still allowing up to 18 standard 12 oz. cans on the middle shelves and 12 standard 12 oz. cans on the bottom shelf.
Innovative New Shelf Design:
Allavino is at the leading edge of shelf design, incorporating revolutionary metal shelves that are strong enough to prevent sagging, yet thin enough to maximize the available space in the cabinet for storage. Wood slats refine each wine shelf and gently cradle the bottles to prevent harmful vibration from affecting your wine. The beverage shelves feature a textured surface that prevents bottles and cans from sliding as the shelf is moved in and out.
Shelves Extend Effortlessly
Each of the shelves glide out smoothly on ball bearing tracks, so nothing in your assortment is out of reach!
Store More Bottle Sizes:
The intelligent design of the shelves creates more space between each shelf, allowing you to store bottles with varying diameters without having to remove racks which would reduce your overall capacity. Click on the Features tab above to see how your specific collection can be stored on the FlexCount shelves.
Digital Display and Controls:
Each zone has it's own digital display and light with easy to use push button controls so setting and reading the display is a breeze!
Built-in or Freestanding Use:
The front-venting design allows the unit to fit seamlessly between cabinets, but the finished sides and top allow it to be used as an attractive freestanding unit.
Allavino 24" Wide FlexCount II Tru-Vino 18 Bottle/66 Cans Dual Zone Stainless Steel Wine Refrigerator/Beverage Center VSWB-2SF20
Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if your wine cooler is in stock.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
- If your order is stock and your credit card is approved by our fraud guarantee department, the wine cooler ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).
- Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers' responsibility to know the legality of the wine coolers ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our wine coolers to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your wine cooler arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and FedEx for most wine coolers, USPS for small parts and accessories, and freight for large wine coolers.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at email@example.com
- Please inspect the packaging of your items when they arrive.
- If there are any wine coolers damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the wine cooler ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
- From time to time, a wine cooler may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different wine cooler, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Exceptions or Discrepancies at time of wine cooler Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- WineCoolerPlanet.com recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify WineCoolerPlanet.com immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed wine cooler:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify WineCoolerPlanet.com immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at email@example.com