Summit Appliance Shipping and Warranty Policy
In the event of freight damage REFUSE THE SHIPMENT!!!
Always inspect shipments prior to signing for them. Signing for a shipment without any exceptions relieves the trucking company and the manufacturer from any responsibility for damage during transportation. Please inspect contents for any visible or concealed damage before signing and accepting shipment. FSI endeavors to use reliable and reputable carriers, but occasionally shipping damage does occur. Resolving the problem of transit damage or loss depends on the cooperation of all parties. Freight damage, delivered by common carriers, must be made against said carrier; therefore, it is imperative that you follow these guidelines. If you do not follow these instructions FSI will not be able to file a claim and bears no responsibility for freight claims or for damage.
For Shipments Sent with Summit/AccuCold’s Carriers:
-If there is obvious damage, refuse the shipment. If this is a multi-unit order, please accept the rest of your shipment but refuse the damaged piece(s). You must note in detail the damage on all copies of the carrier’s delivery receipt. Please have the freight driver sign all copies to acknowledge your damage notation.
-If you have signed for a shipment and later identify freight damage that was not initially visible, you have 5 business days after delivery to notify us. Please hold all damaged goods and their packaging for inspection. If you have the ability to photograph the damage, please do so immediately and record the date the photograph was taken. Please do not move the unit. FSI cannot accept any damage claims reported after the unit has been moved from its original ship-to address.
-In both events, please contact FSI’s Shipping Department immediately at email@example.com to report damage so we can notify the carrier (if appropriate). We must work together when a claim arises so all parties receive the information necessary to resolve and correct freight claims.
For Third Party Shipments (Carriers Chosen By You):
- FSI cannot accept or file claims for shipments sent via third party carriers. Obvious freight damage should be reported directly to your carrier immediately. Instances of concealed damage with third party shipments will be evaluated on a case by case basis by FSI’s Claims Department (firstname.lastname@example.org).
WineCoolerPlanet took the time out to call me to let me know there is a newer model of the wine refrig and was able to fill my order with attention to detail updates of delivery. Very good customer service.
Glad to do business with wine experts. Just installed this beauty today. It is sleek and classy. It was easy to install and adjust the foot pads for leveling. Temperatures were preset which made it easy to get started. Delivered on time and in perfect condition.
I love this fridge. I did a lot of research and am very happy. The important thing is that all my prized wine is chilled to perfection and it's super quiet. Very minimal blue glow from the digital thermometer. Definitely, recommend this fridge. it even has a lock on the door (which I have yet to use, but think it's an awesome feature). :)
Love the look and works great. Installed it last month and we have enjoyed the wine and beverages from this great product!
Works well in our restaurant. Appreciate the help in getting these to us.
This is a great wine cooler. It arrived on time and in perfect condition. LOVE this product!
We just installed the unit and so far we are very pleased. It is very quiet and has a lot of storage. The stainless finish is timeless and we love the light in the evening. I believe that we made a terrific purchase!
I bought this as a gift for my family. We love wine so the 34 bottle wine cooler worked perfectly for our needs. It fit perfect on our counter next to the refrigerator and slid nicely underneath our cabinets keeping it out of the way and not an eyesore.
Product well described in copy. all specifications were 100% correct.
This is a nice looking unit that fits well with our built-in area. Another pro is its Pros: Capacity..
The unit is really quiet and well designed. Wooden shelves are easy on the bottles and fit most sizes
It does exactly what it says on the tin. Easy setup. Fits perfectly under the counter. It was just what we needed.
After the first month I think this was very good price for a cooler that holds so much, has two different compartments and allows you to set the temp for each. Shelves work well. looks good. Temp is right on. This is a good buy!
Like many people, I was looking for an attractive, dual zone wine chiller that didn't cost thousands of dollars. The chiller is attractive. It looks good.