Before returning your product for repair or replacements, please contact Customer Service at 1-800-349-6717 or support@winecoolerplanet.com. The full purchase price of the product will be credited to your credit card (or a refund cheque will be sent to those that paid by cheque). Shipping costs incurred in receiving the order and for returning the product are not refundable. Make sure to include your receipt/invoice inside the returned box.

For any questions/concerns, please contact support@winecoolerplanet.com or call 1-800-349-6717.