AKDY Shipping & Returns
We understand that when you place an order, you are eager to receive the product and get it installed. That's why we offer FREE shipping to 48 continental states using UPS and FedEx Ground. We do our best to make sure you receive your new range hood quickly by shipping within 1 business day of the date the order was placed. (FedEx 2 Day shipping is available at an additional cost).
FREIGHT: In stock oversized items, or items too heavy for ground shipment will be shipped with our freight carrier and will be sent out within 5-7 business days from the date the order was placed.
Exceptions: We do not ship to PO Boxes, APO, FPO, and DPO areas. Free shipping does not apply to HI, AK, PR, and Canada. Shipping costs vary and will be calculated at checkout (economy international shipping rate is available to Canadian customers). Please call for more information if you live outside of the contiguous 48 United States or Canada.
Risk of Loss: We cannot be directly responsible for lost or stolen packages. You will need to contact us immediately if the entire shipment was not received within three (3) full days after the carrier’s estimated delivery date. All requests must be made within 14 days from the date of shipment for any possibility of a claim.
We do our best to package your product safely and securely to prevent damage, however it may occur occasionally. If you see clear damage upon receipt of your package, please do not accept the package but return to sender immediately.
We know that sometimes a purchase doesn’t work out the way you hoped. Any appliance may be returned or exchanged in its original packaging within 30 days under the following conditions:
|Return Reason||Condition||Restocking Fee||Return Shipping Paid By|
|Customer changed mind or placed incorrect order||Installed & used||No returns accepted||No returns accepted|
|Opened box: Installed but never used||15-20%, depending on the product||Customer|
|Opened box: Not installed||None||Customer|
|Unopened box: New||None||Customer|
|Defective||Any condition||None||Shoprangehoods.com will send free replacement parts or will exchange the product. Shipping paid by Shoprangehoods.com.|
We understand that some customers are remodeling their home and the package may sit in storage for a time. However, it is the customer’s responsibility to inspect and test the product to assure that there is no damage and it is working properly. If you notice damage, please notify us at firstname.lastname@example.org within 30 days.
To request a return or exchange, please call our Customer Service line at (800) 349-6717 Monday – Friday, 9:00am – 5:00pm EST. Please have your product model number ready when you call.
Like dual zone. Wish bottle space were a little more generous.
WineCoolerPlanet took the time out to call me to let me know there is a newer model of the wine refrig and was able to fill my order with attention to detail updates of delivery. Very good customer service.
Glad to do business with wine experts. Just installed this beauty today. It is sleek and classy. It was easy to install and adjust the foot pads for leveling. Temperatures were preset which made it easy to get started. Delivered on time and in perfect condition.
I love this fridge. I did a lot of research and am very happy. The important thing is that all my prized wine is chilled to perfection and it's super quiet. Very minimal blue glow from the digital thermometer. Definitely, recommend this fridge. it even has a lock on the door (which I have yet to use, but think it's an awesome feature). :)
Love the look and works great. Installed it last month and we have enjoyed the wine and beverages from this great product!
Works well in our restaurant. Appreciate the help in getting these to us.
This is a great wine cooler. It arrived on time and in perfect condition. LOVE this product!
We just installed the unit and so far we are very pleased. It is very quiet and has a lot of storage. The stainless finish is timeless and we love the light in the evening. I believe that we made a terrific purchase!
I bought this as a gift for my family. We love wine so the 34 bottle wine cooler worked perfectly for our needs. It fit perfect on our counter next to the refrigerator and slid nicely underneath our cabinets keeping it out of the way and not an eyesore.
Product well described in copy. all specifications were 100% correct.
This is a nice looking unit that fits well with our built-in area. Another pro is its Pros: Capacity..
The unit is really quiet and well designed. Wooden shelves are easy on the bottles and fit most sizes
It does exactly what it says on the tin. Easy setup. Fits perfectly under the counter. It was just what we needed.
After the first month I think this was very good price for a cooler that holds so much, has two different compartments and allows you to set the temp for each. Shelves work well. looks good. Temp is right on. This is a good buy!